Last updated: August 25, 2026.

Using this website

By using novaloom.best or placing an order, you agree to these terms and the policies linked from this site. You must provide accurate information and use the site only for lawful purposes.

Products and availability

We aim to describe colors, measurements, materials, and product details accurately. Screen settings and handmade or production variations may cause minor differences. Products, prices, promotions, and availability may change without notice.

Orders and payment

An order confirmation acknowledges receipt but does not guarantee acceptance. We may cancel or refund an order affected by stock errors, suspected fraud, pricing mistakes, payment failure, or an undeliverable destination. Payment is processed through the methods shown at checkout.

Shipping, returns, and refunds

Shipping estimates are not guaranteed. Returns and refunds are governed by our Shipping Policy and Returns & Refunds Policy, subject to rights that cannot legally be excluded.

Intellectual property

The NOVALOOM name, site design, text, graphics, and original content may not be copied or commercially reused without permission. Third-party product names and marks belong to their respective owners.

Liability

To the maximum extent permitted by law, NOVALOOM is not liable for indirect or consequential losses arising from use of the site or delayed delivery. Nothing in these terms limits mandatory consumer rights.

Contact

Questions about these terms can be sent to support@novaloom.best.